Benefits of Outsourcing – The Ultimate Guide

Outsourcing is one of the favorite topics nowadays. Generally, it means giving the contract to a third party to meet up a specific business purpose. The idea came up in the 1980s. At that, time companies grew essential, and more specialized skills were required. Then the companies realized the importance of external workers. If they were given a specific task, they could deliver the job faster with more efficiency because of the skills they possessed.

By the nature of work, outsourcing can be done both domestically and internationally.

What is the concept of outsourcing?

The fact is our resources are limited, and it is not possible for one person to be specialized in all skills – leads to shape the concept of outsourcing. Outsourcing is prevalent among the budget conscious businesses all over the world. We can say that it is merely a process in which companies delegate business functions to external vendors in offshore locations. Many large and small companies are adopting outsourcing as a way to flourish the business. At the same time, they can reduce operational and infrastructure costs that they need to carry out these operations.

Outsourcing allows using the resources and knowledge of another business in a consulting or partnership relationship to address short-term or long-term needs. Here the primary focus should be on core competency.

There are different types of models for outsourcing. Day by day, the new ideas are generating and more thoughts are shaped. The most common forms of outsourcing model are as below:

1. Staff Augmentation:

Sometimes a company requires more people that are skilled. Other the other hand, they often do not need their services full time, or they even do not have the resources to pay for it. Therefore, they go for staff augmentation. This model is usually used when a company decides to offer extra services that they currently lack.

2. Project-based outsourcing:

Project-based outsourcing applies to companies, which run irregular projects. Such projects are of low to medium complexity. These projects have well-defined requirements and deliverable. Companies want to have a dedicated team to take on the job of these projects so they can use this model of outsourcing. As a benefit of such outsourcing model, no interruptions incur on their regular operations.

3. Out-tasking/Contracting

In this approach, a specific process or service transfer from a company to the outsourcing partner. If the business owners wish to keep control over the process being outsourced, out-tasking engagements are best for them. It may involve licensing. Contracting is somewhat similar to staff augmentation where labor is used on an hourly, daily, weekly, monthly or yearly basis.

4. Managed services:

In this approach, a third party on behalf of a company maintains the proactive management of office operations or infrastructure. Here a managed service provider (MSP) performs all ongoing responsibility for handling, monitoring, and problem-solving for selected business functions. Managed services are commonly seen for IT functions. But this may also include outsourcing of HR activities, daily operations, and production support. Managed service can make the job easier for business owners. It is also useful for cost control, improved risk management, high availability, efficiency, and productivity.

5. Offshoring:

This outsourcing model refers to a company, which locates its dedicated resources in another country. This allows the companies to use the maximum advantage of top talents at a relatively lower price.  At the same time, they can maintain control over their process and service delivery.

Through outsourcing, companies get the chance to get closer to their clients and to gain access to new market opportunities.

On the other hand, there are two common concepts of outsourcing:

1. KPO (Knowledge Process Outsourcing): 

KPO is the concept of outsourcing of core knowledge-based work and information related business activities of the organization to the third-party service provider in consideration of some amount.

2. BPO (Business Process Outsourcing): 

BPO can be defined as the contracting of specific responsibilities and operations for a particular business process to the third party such as Call Center.

If taken generally, BPO is a task that a company may need an add-on but is not dependent on it. This is mainly done to save costs.

The Benefits of Outsourcing

In global outsourcing in and of itself is neither all good nor all bad. For most of outsourcing, it depends on what the business needs are. In the past years, the outsourcing concept was treated as a negative approach to doing business. But over the years the situation has changed.

Outsourcing has been a widespread practice for many companies. With the development and availability of internet facility, it is blooming as the years go. It ensures a steady increase in productivity, quality of services, profits and in the overall business growth.

The 11 Core Advantages of Outsourcing

  1. Low Labor Costs
  2. Low Overhead
  3. Competitive Pricing
  4. Increase Profits
  5. Task Specific Staff
  6. Increase Efficiency
  7. Grow vs. Run
  8. Time Zone Advantage
  9. Not Training Competition
  10. Help 3rd World Country
  11. USA Standard of Living

There are many reasons, which reflect the importance of outsourcing in today’s business. The key reasons for which a company would consider outsourcing is good are:

1. Cost effective:

During the last few years, the outsourcing industry is continuously surprising those who work with giant Wall Street. Most of the outsourced works nowadays usually end up in third-world countries with a highly educated and dedicated youngster population. These outsourced employees typically cost less than that of their first-world people. This reality created outsourcing as an exciting option to look into. Here services or products can be obtained for a far lower price while achieving the same level of quality. Although even when the condition is not quite as good as could be done internally, the cost savings are so significant to the management that they accept it without further thinking.

Services outsource sometimes include internal business departments like finance or IT, where significant cost savings can be achieved. Therefore, outsourcing helps to lower expenditures on fixed costs and control variable costs resulting in substantial savings.

2. Specialization:

Outsourcing can play a significant role in access to higher quality products and services. Some business processes or products are very focused. They can outsource to another dedicated organization provides access to more top quality. For example, the computer maker doesn't need to specialize in making microchips. They can outsource it and get a higher quality product. Then they can assemble their products. As outsource companies offer an international standard knowledge base that delivers the same level of output, access to world-class talent is much more comfortable.

Any business, which has suppliers for their input manufacturing process, can be the best example of taking to outsource part of their manufacturing process.

3. Timeliness:

Since hiring outsourcing can be relatively cheaper, a business owner can hire two people at a time who can do the job of one. This makes it more comfortable and quicker to finish the work in hand. On the other hand, with high-speed internet and software available connecting has become accessible than ever. It allows being linked from one part of the world to communicate with someone on the other part of the world. Therefore, distance is not a problem here.

It can be found that some outsourcing companies even work in the same hours as the regular office does. It ensures that the work is done promptly.

4. Flexibility: 

Outsourcing allows the flexibility to pay for precisely what a company needs. If a company with staffs of a full finance department work, it has to pay the salaries even during down times. But for outsourcing the same company have to pay the financial services for the hours worked.

Likewise, if a business needs only a small number of input for their manufacturing process, it would be a waste of money and time to build the capacity to manufacture that component themselves. Thus, outsourcing provides the flexibility to only pay for what you need. And the business can be able to maximize the use of external resources.

5. A change in operation: 

By outsourcing, a business gets an open platform to change its procedures. We all know that difference is always a good thing for any company. As several people who work in outsourcing help the company to share the best operational knowledge. Such knowledge allows the company to get excellence in functional changes.

Such operational changes help to improve overall businesses by increasing productivity. Profit is the by-product of the entire process.

6. Improve and maintain business focus: 

Most outsourced tasks are added – on functions and time-consuming. Therefore, by giving outsourced, a business can fully attend to its core business processes. These impacts positively on the overall market.

7. Access to new market areas:

Outsource also help companies to get access to the latest market zones. Some companies deliberately involve outsourcing to explore and gain access to new market areas. They do it by taking the point of service delivery or production house closer to their end users.

8. Share and mitigate risks:

Partner Company also helps to relieve different risk factors for the mother company. They do it by distributing and delegating operations issues. Especially offshoring allows companies to minimize risks at the highest scales.

9. Free internal resources:

With outsourcing, companies can quickly free up their internal resources. The management can use them to other internal functions allowing them to focus on essential activities.

Other than these, we can also keep the following benefits in our mind for which outsourcing can be useful for businesses:

  • It gives more free time for family and friends
  • Learn to trust others, especially vendors

If we can go through the below vital tasks, we will also have a clear notion of the advantages of outsourcing.

What tasks can outsource?

It is found that when people outsource their admin to someone else, they can focus on hitting growth targets. They are holding their contractors accountable simultaneously. This makes them scale faster.

Nowadays it is obvious the concept of hiring the role not the tasks. This will help to build a team. And eventually, a group that will work together to achieve the goal aiming for as a business owner through accomplishing the tasks.

To make it simple, the roles can be:

  1. General Virtual Assistant (GVA)
  2. Audio / Video Editor
  3. Content Writer
  4. SEO / Web Marketer
  5. Graphic / Web Designer
  6. Web Developer

Role wise tasks are as follows:

1. General Virtual Assistant (GVA)

Email & Schedule Management Tasks:

  • Filtering E-mails & Managing Spam – Major tasks can be to maintaining the mailbox with proper follow up the spam emails.
  • Database Building & Updating Contacts or CRM – Storage, Maintain and enrich the database with update contacts.
  • Answering Customer Service Emails /Tickets / Chat Support – Serving the customers with e-mail response and chat support.
  • Sending of Greetings e-Cards, Event Invitations, etc. – Follow up the event dates and send e-Cards and other invitations as required.
  • Calendar Management - Involve scheduling meetings, slot availability, etc.
  • Appointment Scheduling – Planning of appointment among different parties.
  • Travel Arrangement and Planning – Designing different travel schedule with a proper travel plan.
  • Reminder Services – This is mainly scheduled reminder services. 

File Storage & Organization Task

  • Dropbox & Google Drive Organization – Maintain the files and pictures in Dropbox and Google Drive account.
  • Data Entry in Word or Google Docs – Completely data entry works in word files.
  • Generating & Managing Spreadsheets – Data entry and management in excel files.
  • Preparing Powerpoint & keynote Presentations – Designing Powerpoint presentation as per requirement and provided data.
  • PDF Conversion, Splitting and Merging – Conversion of different PDF files with edit options.

Administrative & Blogging Tasks

  • Transcription of Video and Audio Files – This is mainly the process of translating audio or video’s audio into text.
  • Simple e-Book Layout or Formatting – Managing e-book outline and format. 
  • Preparing Online Meeting Minutes – Getting meeting minutes online.
  • Report Creation – Preparing different formal reports.
  • Forms Creation – Preparing different forms.
  • Document Template Creation – Generating different document templates.
  • Online Research – Researching with the help of internet.
  • Data Mining & Development or Lead Generation – Examining the existing database to grab new information.
  • Blog Publishing Management – Writing and managing official or public blogs.
  • Moderating Blog Comments – Follow up and control blog comments.
  • Adding Tags & Images to Blog Posts – Creation add-on tags and images in the blog post.
  • Receptionist Duties – Perform as a receptionist with various duties.
  • Voicemail Checking – Follow up the voicemails.
  • Sending Client Invoices – Managing clients invoice and address them correctly.
  • Basic Bookkeeping (MYOB, XERO & QuickBooks) – Practice online accounting by using the software.
  • Personal Errands (Purchasing Gifts Online, etc.) – Similar to –commerce application.
  • Project Management & Training Tasks – Dealing and managing with projects and training activities.
  • Project Management between You and Team members – Arranging projects among the team members.
  • Manage Team Collaboration Software - Confluence, Slack, Smartsheet, Trello, Wrike, and etc.
  • Preparation of Training Materials – Write up, edit and training materials.
  • Training of New Virtual Staff – Arrange to school for others. 
  • Deadline or Deliverable Tracking – Follow up the timeline and other deliverable.
  • Social Media Management Tasks – Managing social media pages.
  • Creating Facebook Fan Pages / Groups – Concentrate to manage Facebook fan pages and groups.
  • Posting and Scheduling Facebook Insights – Regular monitoring and follow up the postings in Facebook contents.
  • Promoting Facebook Pages – Arrange promotions by giving ads and manage on the Facebook pages.
  • Collating and Interpreting Facebook Insights – Make the Facebook page enrich and engagement of informative matters.
  • Creating a Twitter Account – Creating and maintaining new accounts on Twitter.
  • You are managing and Increasing Your Twitter Following – Continuously maintaining and improving the contents and posts of the Twitter account. 
  • Schedule Tweets and Track Mentions and Hashtags – Maintain proper track for hashtags.
  • Create and Manage LinkedIn Account / Profile - Creating and maintaining professional accounts in LinkedIn.
  • Create Pinnable Images on Pinterest - Creating and maintaining professional accounts on Pinterest.
  • Scheduling and Tracking Pins – Organizing and follow up Pins.
  • Create and Manage YouTube Account – Creating and maintaining professional accounts on YouTube.
  • Upload Videos on YouTube – Publish and manage the videos on YouTube.
  • Moderating YouTube Comments – Regular follow up and control YouTube comments.
  • Uploading Videos to other Video Sharing Sites / Social Media – Post and manage videos to any social media site.
  • Answer inquiries and Messages on All Channel & Profiles – Response different query related messages.
  • Create Slideshare Presentations – Design different Slideshare presentations.

E-mail Marketing

  • Creating a New List in E-mail Marketing Software – Create and update new leads in e-mail marketing.
  • Adding and Removing Subscribers from Lists – It is just maintaining the subscribers.
  • Creating and Scheduling Broadcast E-mails to Promote Content – Design and manage the promote contents with the e-mail address.
  • Editing Follow-up Emails and Auto-responders – Manage and follow up e-mails and generate autoresponders with contents.
  • Creating Email Newsletters – Design e-mail newsletters with promotional contents and manage the same.
  • Editing / Proofreading Emails – Coordinate different components in proofreading e-mails.

2. Audio / Video Editor

  • Basic Editing of Audio Files – Allows addition or deletion of audio files.
  • Removing Background Noise from Audio and Video – As basic editing in audio and video files.
  • Adding Intro’s and Outro’s to Videos – As a part of basic editing.
  • Basic Photoshop / Image Editing (Not Graphic Design) – Edit photos with Photoshop software.
  • Power press (Podcasting WP Plugin) Installation – Use of Power press.
  • Podcast Setup on iTunes – Set up digital audio files on iTunes.
  • Podcast Insertion on a Blog post – Mainly insert the digital audio files on any blog post.

3. Content Writer

  • Content / Blog Post Creation – Write up for content and logs.
  • Guest Blogging / Ghost Blogging – Writing on any blog anonymously. As a guest post writer, the writer will be writing interesting/informative blog posts featuring given website products for placement on external blogs/websites. These posts are all considered to be “ghost-written,” meaning that the posts may not contain bylines, and if they do they may credit other authors.
  • SEO Writing – This writing focus on using specific, targeted words or phrases to take attention of the search engine in particular ways.
  • Press Release Writing – It is a media communication directly related to announcing something newsworthy.
  • Newsletter Writing – This is news of activities of different business or organization sent by e-mails to its all members, customers, employees or other selected group of people.
  • Copy-writing – Deals with the process of copy writing procedures.
  • Directory Submission – In short, it is the activities of the off page optimization.
  • Article Spinning – This is the technique of writing used in Search Engine Optimization (SEO) where it reduces the similarity ratio of redundant pages or pages with thin content.
  • Article Marketing – It is a part of content writing as a type of advertising in which companies write and distribute short articles to all outlets or branches.

4. SEO / Web Marketer

  • Site Analysis – This is the analysis of website performance to improve the site for generating more traffic.
  • Keyword Research for Blog Content – Systematic process of keyword research using different online tools for the blog.
  • Competitive Analysis – Systematic methods of SEO competitor analysis with online tools and data.
  • Landing Page Set-up/Creation – These are the creation of different campaign pages. 
  • Web Master Submission – After final creation of the website, submission of the URL tool in Google or Bing.
  • Sitemap Submissions – Creation of list of pages of a website and adequately incorporate those in website finally. 
  • Off-page optimization for a post or page – The techniques that are used to improve the rank of a website in the search engine results page (SERPs).
  • Social Bookmarking (Pocket, Mix, Reddit, Slashdot, – Most social bookmarking instruments allow the client to tag the sort of substance and give a portrayal. It merely is opposite to the sites simply gathering the URL.
  • Creating a Social Bookmarking Tracking Sheet – Follow up the created Social Bookmarking.
  • Blog Commenting – Off Page Optimization – This is the blog related optimization.
  • Forum Participation / Moderation – Creation of different forums and controlling those forums.
  • Creating Backlinks / Link Building – Managing the backlinks and link building to optimize the websites.
  • Weekly / Monthly Google Analytics & Traffic Reports – Track and follow up the Google analytics and traffic data weekly or monthly.
  • Monthly Keyword Ranking Reports – Track and follow up the keyword ranking monthly.

5. Graphic / Web Designer

  • Designing Logos, Banners, Icons, eBook Covers, and Headers – Design different contents of websites.
  • Designing Info-graphics Images (Content provided) – Enrich the contents by info-graphic images.
  • Designing Websites, Creating Mock-Ups – Planning by proper layout to finalize the ultimate websites.
  • Designing Landing / Sales / Opt-In Pages – Optimization of in pages of the websites.
  • Basic Video Editing (Splicing Intros & Outros with Raw Footage) – Normal video editing as per the requirements for the websites.

6. Web Developer

  • Support and Develop WordPress (PHP) Websites – Creating and further developing the WordPress websites.
  • Install WordPress Plugins and Themes – Install the full version of WordPress including Plugins.
  • WordPress Theme Customization – Personalization of WordPress themes and plugins.
  • WordPress Functionality and Plugin Enhancement – Making websites more functional with enhanced plugins and others.
  • Site Maintenance / Security and Troubleshooting – Work with maintenance, security and troubleshooting issues so that clients can have easy access to the websites.
  • CRM Integration & Social Media Integration – Link customers and social media with websites.
  • Payment Gateway Integration – Link with different payment gateway interfaces.
  • Install and Support an Email Ticketing System – Coordination to automated support service and e-mail tracking system for example-ZenDesk.

Therefore, many jobs can be outsourced nowadays, and the list is increasing day by day.

What not to outsource?

As the above list of outsourced criteria and its benefits, there are few issues that we need to keep in mind not to outsource.

Those can be discussed as follows:

1. Core Competencies:

It is undeniable that a recruiting firm should not outsource recruiters a recruiting is their core competency. On the other hand, a chef should not hire somebody to design the menu and cook food for him. The best way to effective outsourcing plan is determining what the company is good at—what sets that apart from the competition.

Therefore, the company should figure out its core competencies, whatever they are. Then we should do everything to keep them in-house. The company should not farm out these services to third-party talent. It is better if those talented individuals work for the business.

It does not mean that certain support services directly related to these core competencies cannot be outsourced.  But the main decision and disseminate content should stay in-house.

2. Corporate culture:

This cannot be set forcefully.  Corporate Culture is built over time. It is like an intangible asset. The internal culture and employees make the real drive and determine the "feel" of the office.

3. Termination Management:

It will be awful to see and experience that strangers fire people. The company should not do that to its employees, even not by the previous ones. We know several third-party companies offer such services. But it is always advisable to handle this unpleasant situation internally.

A manager consult outside expert is acceptable, if the situation demands. But as the potential leader, he needs to be able to meet face to face and convince his employees to deliver both good and bad news.

4. A problem 

Not all the issues can be outsourced to get a solution. A company cannot run without facing some difficulties along the way. Nevertheless, if company management doesn’t understand how to solve a problem, it is not a good idea to hand the situation over to a third party thoughtlessly. The vendor may fail to catch the critical point related to the client.

If it is the extreme necessity to outsource complicated issues, make sure the team in charge has a thorough understanding regarding the matter. This will help the company to fix a problem properly as benchmark selected by the authority.

5. Key persons like managers:

Whatever may be decided to outsource, it is not a one and done deal. The company still needs a dedicated team to stay in touch with vendors. They also need to keep track of progress and answer any questions they may have. Managerial controls should be kept in-house to avoid delays, confusion, and low-quality work.

Third party contractors and freelancers cannot manage the private business as own managers can do. Therefore, hire and train personal managers for internal and external work projects.

6. Insight strategies & planning:

The internal management and leadership team must own the vision and mission of the organization. Outsourcing can be perspective and helpful, but it is only the management team who can regulate when and who should promote to high-ranking leadership positions. They also uphold the secrecy of strategies and planning.

7. Employee development:

Nowadays many excellent training courses and online learning available can take a part of employee development. Full set of an employee cannot be outsourced. With the help of training, it is the best practices to develop internal employees.

8. Retention:

As new jobs are opening up, there are many options created, and the market is improving. Thus, preservation can play a significant role here. This can feel them ‘priority.’ This will prevent him from getting resigned.

What are some of the concerns involved in outsourcing jobs?

With the outsourcing jobs, there are few issues to be kept in mind. Those can be explained as follows:

5 C’s of outsourcing concerns. These may outline as below:

  1. Communication – Research says that for interaction with new partners are very important and plays a vital role to get the job done without too much hassle. Consistency in submission orders and information request between the parties help to get the outsourced job accomplished.
  2. Control – Likewise the above communication, control over the vendor or third party is also one of the primary concern.
  3. Cost - Partnerships can be complicated and more costly, especially if expectations, requirements, and charges aren’t established correctly. Therefore, this is a concern.  Proper workflow process between companies can help to monitor cost areas that can influence profit margins. It also helps to make the success of the programs.
  4. Coordination – This coordination is also a significant concern in outsourcing. Like communication and control, critical coordination lies in establishing good relationships among the partners.
  5. Customer – Customers are the main is any business. Customer satisfaction with any products and experience can quickly become an issue for controlling that experience is outsourced.

There are also many other issues involve in outsourcing job. Reliability is one of them. Reliable vendor means secured investment. For that, it is good to check the vendor’s history, take testimony, etc. are essential.

Quality of the products and services provided by the outsourced vendor is also an issue in outsourcing jobs. Here the organizations or clients can take any free trials offered by vendors. To be sure, of the quality deliverable vendor, certifications such as ISO 9000 and CMM (provided by independent rating agencies) can be essential tools.   

Data confidentiality and safeguard is also a crucial issue in outsourcing jobs. The vendors should maintain data privacy seriously. Infrastructure security includes firewalls, access controls, data encryption, etc., and human resource security involves pre-recruitment checks and signing of non-disclosure agreements, etc.

Unknown risks prevention, transparent financial dealings, law, and regulations are the vital issues that to be considered as significant involvement in outsourcing jobs.

We have to keep these above issues in our mind when we are dealing with outsourcing jobs. If we can balance all the problems in the right manner, we will succeed in outsourcing.  

Is it cheaper to outsource?​

It is true that outsourcing is getting favorite day by day because it helps saving money. From the above discussion of the overall benefits of outsourcing, one of the significant advantages is the cheaper part of outsourcing.

Recent research has proved that companies can save up to 60% on operating costs if they turn to outsource instead of hiring full-time employees. Such a drop in overall cost incur as the companies cannot only avoid the exaggerated salary of the employees, but they can also escape from health insurance, vacation pay and other benefits payments.

To bring out the maximum benefits from outsourcing, many companies do their outsourcing from the developing or least developed countries as there they can find resources at low cost. There is a massive difference in the wage patterns of the western developed countries and the developing or least developed countries.

On the other hand, infrastructure is not required in outsourcing resulting in tremendous cost-cutting. When outsourcing is on, the cost goes down. Therefore, in exceptional cases, outsourcing is cheaper.

Is Bangladesh a new competitor in the global outsourcing game?

In spite of turbulence on global markets, Bangladesh considered one of the worlds is prominent outsourcing markets. It is assumed that IT professionals in Bangladesh are very skilled and well trained. Currently, the government of Bangladesh has taken steps to ensure that they keep up with the global standard.

With some 1.4 million new workers annual joining the workforce, Bangladesh government’s policy is to differentiate its economy and build up its services sector.

1. Digitizing the Economy:

With the first government’s “Digital Bangladesh” objectives, it is boosting the diversification of the Bangladesh economy to become a primary source of technology outsourcing. To support such initiatives, Bangladesh graduates 10,000 students from computer science programs each year.

2. Recognition deserved:

Bangladesh has been receiving attention for its drive to digitize the economy in the global marketplace. While nations such as the Philippines, Indonesia, Vietnam, and Lankan are in competitive business process, Bangladesh astounded many industry pundits when represented by the state-run Bangladesh Hi-Tech Park Authority in Bengaluru in March 2017.

3. An Emerging Asian Economy:

Until now more than 100 organizations from Bangladesh are exporting outsourcing and software services to more than 30 countries with new participants targeting Bangladesh is outsourcing industry.

4. Current opportunities:

There are three significant current opportunities, which are supporting Bangladesh’s emergence as an outsourcing competitor in the world:

  • Age demography (heavily under 35)
  • Low-cost workforce
  • Government incentives for the IT service sector

This fabulous combination is helping Bangladesh emerge as a player in the global service outsourcing market.

5. Opening of ICT park:

The government of Bangladesh is working on building a tech park in Dhaka and Jessore to promote the progress of the ICT sector. This project is well-thought-out as a milestone for flourish outsourcing. The success of the government’s “Vision 2021” will help to develop Digital Bangladesh.

There are also few challenges relating to outsourcing in Bangladesh such as power shortage, slow internet connection & limited bandwidth and lack of internet banking. Improvements are also can be seen here with the perfect support from all levels of authorities with limited resources. At the same time, there are more scopes of progressions, and we all are expecting to work hard until we meet our target.

Therefore, in the context of global outsourcing, Bangladesh has started its journey and now we need to continue our support so that it can reach its goal.

Outsourcing works on ICT in Bangladesh through skill development training

Skill development is very crucial in the IT sector as this is a specialized area. Moreover country like Bangladesh where the IT sector is still booming it is essential to take training and become expertise it the specific area.

We know that human resource is one of the vital competent for the IT sector. Actuality a populated country with educated persons, it is essential for us to divert such education into IT sectors. Nowadays there are different government and private organizations, which are offering training as per the requirements of clients with particular concentration on various components of outsourcing.

BASIS is one of the prominent Govt. organization working on branding Bangladesh in the IT sector globally. Along with the Ministries and agencies of Government BASIS is working in creating skilled IT workforce's and employment for them.

The youngsters are very much enthusiastic in IT, and they are very much eager to take IT as their future profession. As said before many initiatives are being made in publicly or privately to expedite the interests on IT such as plenty computer clubs, programming contest, computer festivals, web designing contest, IT seminars, symposium, and discussions across the country.

There is a considerable number of publications and its increasing. A few magazines are being published in collaboration with international magazines. Now e-commerce plays a significant role among the people of Bangladesh. Independent or Facebook base – both are equally popular among the people, and all are the outcomes of skills that the people are gathering through intensive IT development training.

On the other hand, we have to remember that some unreported and unqualified IT farms also increasing in Bangladesh and they are just playing with the hope of the young people who want to take IT as a profession or want to see them as SEO specialist in outsourcing. In this regard, self-consciousness and alertness are essential. Side by side, the Govt. of Bangladesh also have to have a role to play by creating up to date policies and monitoring the IT skill developers strictly, so that the standard quality is maintained countrywide.

How outsourcing jobs affect the US economy?

It is considered that if outsourcing doesn't exist in the US economy, the standard for a living would be much lower. Here most of the people even the poor live their lives as they were the king. This has been possible for outsourcing. Outsourcing is considered as a blessing for the US economy.

For instance, we all know that wages are much higher than that of other third world countries. As a result, someone can outsource web-designing siting from the US to another country like the Philippines. Moreover, here he can bring out the work with almost ten times lower cost. The economy is all about exchanging money in terms of goods and services. Nowadays outsourcing is considered as one of the significant ways of mobilizing the economy as it creates opportunities to spend more and more money around the world.     

The US mainly does technology outsourcing; call center outsourcing, human resource outsourcing, etc.

India and China are the major countries, which lead the US outsourced market.


In conclusion, we can see that all types of outsourcing can be handled for the business as per the requirement of the business owners. If we look into the vast scope of outsourcing, we can easily understand that it has gone far further than most people ever thought conceivable.